1. Overview
This website is operated by Artimelor (“we”, “us”, “our”). By accessing or purchasing from artimelor.com (“Website”), you agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all users of the Website, including browsers, customers, and others who access the Website.
If you do not agree to these Terms, you must not use this Website.
2. Products
Artimelor sells handmade premium artworks, including:
- Papercut artworks
- Woodcut artworks
All artworks are handcrafted. Due to the handmade nature of the works:
- Minor variations, textures, and natural material differences may occur.
- Colours may appear slightly different depending on screen settings.
- Dimensions are approximate unless otherwise specified.
Such variations are not considered defects.
3. Pricing and Payments
- All prices are listed in [AUD] unless otherwise stated.
- Prices include GST where applicable under Australian law.
- We reserve the right to change prices at any time without notice.
- Payment must be made in full at the time of purchase.
- Orders are not confirmed until payment has been successfully processed.
We use third-party secure payment processors. We do not store full payment card details.
4. Orders and Acceptance
We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit quantities purchased per customer.
- Cancel orders in cases of pricing errors, fraud suspicion, or stock unavailability.
If an order is cancelled after payment, a full refund will be issued.
5. Shipping and Delivery
- Shipping costs are calculated at checkout.
- Delivery times are estimates only and not guaranteed.
- We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss or damage passes to you upon delivery to the shipping address provided.
You are responsible for providing accurate shipping information.
6. Returns and Refunds
Due to the limited-edition and handmade nature of our artworks:
- Change-of-mind returns are not accepted unless required under Australian Consumer Law.
- If an artwork arrives damaged, you must notify us within [7] days of delivery with photographic evidence.
Where required under Australian Consumer Law, you are entitled to a replacement, repair, or refund for major failures.
7. Intellectual Property
All content on this Website, including:
- Artwork images
- Designs
- Text
- Logos
- Branding
- Product descriptions
is the exclusive intellectual property of Artimelor and is protected under copyright laws.
You may not:
- Reproduce
- Copy
- Distribute
- Modify
- Commercially exploit
any content without prior written permission.
Purchase of an artwork does not transfer copyright ownership. Copyright remains with Artimelor unless expressly agreed in writing.
8. Custom or Commissioned Works
If you commission custom artwork:
- A deposit may be required.
- Timeframes are estimates.
- Custom works are non-refundable once production begins, unless required by law.
Intellectual property ownership remains with Artimelor unless otherwise agreed in writing.
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the purchase price of the artwork.
Nothing in these Terms excludes rights under Australian Consumer Law.
10. Website Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt to interfere with Website security
- Upload malicious code
- Engage in fraudulent activity
We may terminate access if these Terms are breached.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.